Privacy Policy 

Valley Metal Roofing (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our website or services.

By using this site, you consent to this Privacy Policy. If you do not agree, please do not use our website.

 

1. What Personal Information We Collect

We collect personal information you voluntarily provide when you:

• Fill out a form (quote requests, contact forms)

• Make a purchase

• Subscribe to email updates

• Request information or communicate with us

This may include:

• Name

• Email address

• Phone number

• Mailing address

• Project or property details

• Payment information (if applicable)

We also automatically collect:

• IP address

• Browser details

• Device information

• Pages visited and time on site

• Referring website

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2. When We Collect Information

We collect information:

• When you enter it on our site

• When you correspond with us by phone, email, or other channels

• Automatically when you visit our website

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3. How We Use Your Information

We may use your information to:

• Provide services and respond to inquiries

• Process transactions and send invoices

• Communicate project updates

• Send marketing and promotional materials (if you opt in)

• Improve our website and services

• Comply with legal obligations

We may share your information with:

• Independent dealers or distributors in your area, if applicable

• Trusted service providers who help us operate our business (e.g., hosting, email, CRM)

• Authorities when legally required

We do not sell or trade your personal information.

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4. Cookies and Tracking Technologies

Yes, we use cookies—small data files stored on your device to improve your experience. We use cookies to:

• Remember preferences

• Process shopping cart items

• Compile aggregate data about site traffic and interactions

• Serve targeted advertisements

We also use Google Analytics and advertising services that may set cookies or use other tracking identifiers (including the Google Display Network and DoubleClick).

You can adjust your browser settings to refuse cookies or notify you when they are being used. However, disabling cookies may affect your experience on our site.

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5. Google and Advertising

We comply with Google’s Advertising Policies and have implemented:

• Google Display Network Impression Reporting

• Demographics and Interests Reporting

• DoubleClick Platform Integration

Opting Out:
You can manage your ad settings here:
Google Ad Settings
Or use the Google Analytics Opt-out Browser Add-on.

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6. Behavioral Tracking and Do Not Track

We allow third-party behavioral tracking to better understand how visitors interact with our website.

We honor Do Not Track signals and do not plant cookies or use advertising when a Do Not Track browser mechanism is active.

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7. How We Protect Your Information

We use industry-standard security measures:

• SSL encryption for sensitive data

• Secured networks with limited access

• Regular malware scanning

Although we take precautions, no method of transmission or storage is 100% secure. You share information at your own risk.

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8. Children’s Privacy

We do not specifically market to children under the age of 18.

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9. Canadian Anti-Spam Legislation (CASL) Compliance

To comply with CASL, we agree to:

• Not use false or misleading subjects or email addresses

• Identify commercial messages as advertising

• Include our physical address

• Honor unsubscribe requests promptly

• Monitor third-party email services for compliance

Unsubscribing:
You can unsubscribe by clicking the link at the bottom of our emails or by contacting us.

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10. Requests Issued to Independent Dealers

If your project is outside of our service area, your request may be provided to an authorized Valley Metal Roofing independent dealer who may contact you directly.

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11. Legal Disclaimer

We may disclose your personal information when required by law, such as to comply with a judicial proceeding, court order, or legal process.

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12. Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

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13. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information

• Withdraw consent for marketing communications

• Request more information about how your data is used

To exercise these rights, contact us at:

Email: info@valleymetalroofing.ca
Phone: (604) 670-8484

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14. Contacting Us

If you have any questions about this policy, please contact us:

Valley Metal Roofing
1285 West Broadway, Suite 600
Vancouver, BC V6H 3X8
Email: info@valleymetalroofing.ca
Phone: (604) 670-8484